Terms of service

Abbey Essentials Terms of Service

Welcome to Abbey Essentials! The terms “we”, “us” and “our” refer to Abbey Essentials. Abbey Essentials operates this store and website, including all related information, content, features, tools, products and services to provide you, the customer, with a curated shopping experience (the “Services”). Abbey Essentials is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein (the “Terms”), describe your rights and responsibilities when you use the Services. Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy (https://abbeyessentials.co.uk/policies/privacy-policy). If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage. If you allow any minor dependents to use the Services, you agree that you are fully responsible for their use of the Services and any resulting activity or liabilities.

To use the Services, including accessing or browsing our online store or purchasing any products or services, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current, and complete, and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online store. However, colors or product appearance may differ from how they appear on your screen due to the type of device you use and your device settings.

We do not warrant that the appearance or quality of any products or services will meet your expectations or be exactly as depicted. All product descriptions are subject to change without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Abbey Essentials reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Abbey Essentials confirms acceptance and receives and processes your payment. Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after acceptance. If we do not accept, modify, or cancel an order, we will attempt to notify you using the contact details provided.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy, which can be found here: https://abbeyessentials.co.uk/policies/refund-policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed, as set out in your order confirmation email. Unless expressly stated otherwise, posted prices do not include taxes, shipping, handling, customs, or import charges.

Prices posted online may differ from prices offered in physical stores or by third parties. From time to time, we may offer promotions with separate terms. If those conflict with these Terms, the promotion terms will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases. You agree to promptly update your information, including your email address and payment details, so we can complete your transactions and contact you as needed.

You represent and warrant that (i) the credit card information you provide is true and complete, (ii) you are authorized to use it, (iii) charges will be honored by your card company, and (iv) you will pay all applicable charges, including taxes and shipping.

SECTION 5 - SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our control. Once products are transferred to the carrier, title and risk of loss passes to you.

For international orders, you are responsible for any customs duties, taxes, import fees, or other charges that may be imposed by your country’s customs or tax authorities. We do not guarantee delivery times for international shipments, as these may be affected by customs inspections and other international transit delays beyond our control.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, images, graphics, reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Abbey Essentials, its affiliates, or licensors and are protected by intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without prior written consent.

Except as expressly provided, nothing in these Terms grants you a license or rights under any intellectual property of Abbey Essentials, Shopify, or third parties. Unauthorized use may violate federal or state intellectual property laws. All rights not expressly granted are reserved.

Abbey Essentials’ names, logos, product and service names, designs, and slogans are trademarks of Abbey Essentials or its licensors. You must not use them without prior written permission.

SECTION 7 - OPTIONAL TOOLS

You may be provided access to third-party tools, which we neither monitor nor control.

You acknowledge these tools are provided “as is” and “as available,” without warranties or endorsements. We have no liability arising from or relating to your use of optional third-party tools. Any use is at your own risk, and you should review and approve the third-party's terms before use.

We may also introduce new features or tools, which will also be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain links or materials from third parties. We do not guarantee or warrant the content or accuracy of third-party sites. Your use of third-party websites is at your own risk, and we are not liable for any harm resulting from them.

Please review third-party terms before engaging in any transaction. Any concerns about third-party products or services should be directed to the third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Abbey Essentials is powered by Shopify, which enables us to provide the Services to you. However, any purchases you make are directly with Abbey Essentials. Shopify is not responsible for any part of your sales transactions. You expressly release Shopify and its affiliates from all claims related to your purchases and transactions with Abbey Essentials.

SECTION 10 - PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy. By using the Services, you acknowledge you have read these privacy policies.

Because our Services are hosted by Shopify, Shopify may collect and process personal information to provide and improve the Services. Information you submit may be shared with Shopify and third parties in other countries. See our Privacy Policy for more details.

SECTION 11 - FEEDBACK

If you submit any feedback, ideas, reviews, or suggestions (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, distribute, and display it for any purpose, including commercial use.

You represent and warrant that you own or have rights to the Feedback, have disclosed any compensation for it, and that it does not violate any rights of others. We are not obligated to maintain your Feedback in confidence, compensate you, or respond.

We reserve the right to monitor, edit, or remove unlawful or objectionable Feedback.

You agree your Feedback will not violate any third-party rights and will not contain unlawful, abusive, or harmful material. You are solely responsible for your Feedback and its accuracy.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any errors and to change or update information or cancel orders without notice, including after an order has been submitted.

SECTION 13 - PROHIBITED USES

You may use the Services for lawful purposes only. You may not use the Services:

• for any unlawful or malicious purpose;

• to violate any law or regulation;

• to infringe upon our intellectual property or that of others;

• to harass, abuse, insult, harm, or intimidate others;

• to transmit false or misleading information;

• to engage in spam or similar solicitations;

• to impersonate others;

• to upload malicious code;

• to interfere with security features or otherwise disrupt the Services.

We reserve the right to suspend or terminate your account if we believe you have violated these Terms.

SECTION 14 - TERMINATION

We may terminate this agreement or your access to the Services at our discretion at any time, without notice. You will remain liable for any amounts due up to the date of termination. Sections regarding Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, and Privacy Policy will survive termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

The information on the Services is provided for general information only. We do not warrant its accuracy, completeness, or usefulness. Any reliance is at your own risk.

Except as expressly stated, the Services and products are provided "as is" and "as available" without warranties of any kind, express or implied. Some jurisdictions may not allow these disclaimers, so they may not apply to you.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Abbey Essentials and its affiliates, partners, employees, agents, or licensors will not be liable for any damages arising out of or related to your use of the Services or any products, including lost profits, lost revenue, data loss, or other consequential damages, even if advised of their possibility. Nothing in these Terms limits your statutory rights as a consumer under UK law.

SECTION 17 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Abbey Essentials, Shopify, and their affiliates, partners, employees, agents, and licensors from any claims or damages arising out of your breach of these Terms, your violation of law or third-party rights, or your use of the Services.

We may control the defense of any indemnified claim at your expense and you agree to cooperate with us.

SECTION 18 - SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, it will still be enforceable to the fullest extent permitted, and the unenforceable portion will be severed without affecting the rest of the Terms.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

Our failure to enforce any provision will not constitute a waiver. These Terms, along with posted policies, constitute the entire agreement between you and Abbey Essentials.

SECTION 20 - ASSIGNMENT

You may not assign your rights or obligations under these Terms without our written consent. We may assign our rights without notice.

SECTION 21 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. You and Abbey Essentials consent to venue and personal jurisdiction in the courts of England and Wales.

SECTION 22 - HEADINGS

Headings are for reference only and do not affect interpretation.

SECTION 23 - CHANGES TO TERMS OF SERVICE

We may update these Terms at any time by posting changes to our website. It is your responsibility to review periodically for updates. We will notify you of any material changes as required by law. Continued use of the Services after changes means acceptance.

SECTION 24 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us via our Contact Us page at https://abbeyessentials.co.uk/pages/contact

Trading Name: Abbey Essentials
AE Cosmetics Limited
Company Registration Number: 09627087